Refund policy

Returns & Refunds

Every Good Days tee is printed to order, just for you — so we don't hold a warehouse of stock to swap in and out. That shapes how returns work here, and we've tried to keep it simple and fair.

If something's wrong, we'll make it right

If your order arrives misprinted, damaged, defective, or just plain wrong, that's on us. Email hello@gooddaysdogclub.com with your order number and a quick photo — ideally within 30 days of delivery so we can sort it fast — and we'll send a free replacement or a full refund, whichever you'd prefer. No need to post anything back.

Change of mind & sizing

Because each tee is made to order, we're not able to accept change-of-mind returns — but if the size is wrong on a US order, we'll fix that. Every US order gets one free size exchange: email hello@gooddaysdogclub.com with your order number and the size you need, and we'll get a replacement made in the right fit. Please check the size guide before you order — the fit is a relaxed unisex cut; if you're between sizes, size down for a fitted look or up for roomy.

Not sure? Email us before you buy and we'll help you land the right size.

Refunds

Approved refunds go back to your original payment method, in the currency you paid, within 5–10 business days, depending on your bank or card provider. Refunds cover the product price; original shipping is non-refundable except where the fault is ours.

Australian customers — your consumer rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in this policy — including the 30-day guide above — limits those rights.